How it works |
 | You first have to contact one of our support team via phone, email or live chat, your support representative will provide you with a unique connection code. You will then enter the code in the field below and click the Click Here button to initiate the screen-sharing session. |
 | You are prompted to download a small virus-free plug-in. |
 | With your permission, your support representative can view your screen and share control of your mouse and keyboard. |
 | You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time. |